Mentions and DMs on X, answered.
Nova replies to mentions and DMs on X. Same memory, same catalogue and same rules as every other channel, so a customer is one person to Nova wherever they write.
Sign in to X from Apps in your Nova dashboard.
Every conversation lands in your inbox next to your other channels.
From your catalogue, inside your rules, with you able to take over any chat.
Nova replies to mentions and DMs on X.
What a customer said on another channel is already known.
The same guardrails apply here as everywhere else.
Coming soon. It shows in Apps already, and opens when it is ready.
WhatsApp, Instagram and Facebook are ready today.