Page messages answered. Buying comments followed up.
Connect your Facebook Page and Nova answers every Messenger conversation, and every comment that says “price?” gets a private message.
Connect your Facebook Page and Nova starts answering its messages with the same brain it uses on WhatsApp and Instagram.
When someone comments on a post asking about a product, Nova sends them a private reply in Messenger. It greets them by first name and already knows which post they were looking at.
Nova never answers comments in public. The comment section stays yours, and the conversation moves somewhere a sale can happen.
Every Messenger conversation answered, at any hour.
A buying comment becomes a private conversation.
Nova reads the picture of the post the customer commented on.
Every first message opens with the customer’s name.
A public “check your DMs” helps nobody. A private, specific answer sells.
No bot replies filling your comment section.
The real price and stock, in a private message.
Messenger is where the order is taken.
Thank-yous and banter in the comments are still yours.
Nova follows Messenger’s rules so your Page stays in good standing.
Nova only messages customers while Messenger allows it.
Replies queue and go out in order when Facebook asks for a pause.
If you reply first, Nova’s queued reply is cancelled.
The same customer on Messenger, Instagram and WhatsApp is one person to Nova.
Reply yourself from the inbox whenever you want. Nova sees that you answered and steps back instead of talking over you.
Connect your Facebook Page and let Nova take the next message.