Payments in the chat
Introduction
Most chat sales are lost between “yes” and “paid”.
The customer agrees, gets sent a link, leaves the conversation, and never comes back. Nova Pay keeps the payment inside the chat, so the sale closes where it started.
Checkout links vs the chat
| Checkout link | Nova Pay | |
|---|---|---|
| Where the customer pays | A separate page | In the conversation |
| Who confirms the payment | Someone checks | Nova, automatically |
| Fake payment screenshots | Easy to fall for | Confirmed from the money itself |
| Telling the customer | Manual | In the chat, right away |
How Nova Pay works
1. Request
Nova sends a payment request for that exact order in the chat.
2. Pay
The customer pays by bank transfer without leaving the conversation.
3. Confirm
Nova Pay confirms the money landed and tells the customer.
4. Payout
Collected money is paid out to your bank account.
Built to be safe
Payment notices are checked for a valid signature before they count, and the same notice can never mark two orders as paid. A screenshot is never treated as proof of payment.
Availability
Nova Pay is in final testing and switches on for Nova shops as it goes live.
Get paid where you sell
Nova Pay is coming to every Nova shop.