Every message answered. Every lead worked.
Connect your WhatsApp Business number and Nova answers your customers day and night. Every reply is thought through: it reads the message, checks your stock and your rules, then writes.
You connect your number through Meta’s official sign-up, the same flow every WhatsApp Business Platform app uses. There is nothing to install and no code to write.
From then on, every message reaches Nova. It reads the question, checks your catalogue and your rules, and answers the way a good salesperson would: short, clear and in your tone.
Nova replies in short human messages, up to three at a time, never a wall of text. If WhatsApp asks it to slow down, Nova waits its turn and never sends the same reply twice.
A customer writes at 2am. Nova answers properly at 2am.
Nova reads messages, listens to voice notes and looks at the pictures customers send.
Prices and stock come from the products you published, nothing else.
Formal, friendly or relaxed. Nova sounds like your shop.
The same moves a great salesperson makes, on every conversation at once.
Size, colour, delivery, opening hours. The answer comes from what you told Nova.
Too expensive, not sure, maybe later. Nova answers the doubt instead of going quiet.
The other colour, the matching item, the bigger size. Only from your catalogue.
When the customer is ready, Nova moves to the order instead of waiting.
WhatsApp has its own rules. Nova follows them so your number stays in good standing.
Nova runs on Meta’s WhatsApp Business Platform, not on an unofficial workaround that risks your number.
Nova knows when a conversation is open and does not send what WhatsApp would refuse.
When WhatsApp asks for a pause, replies wait in a queue and go out in order.
A customer who wrote on Instagram last week is the same customer on WhatsApp today.
Turn Nova off for any single chat and it steps aside. When Nova is not sure about something, it asks you first instead of guessing.
Connect your number and let Nova take the next message.