Your DMs, answered like a salesperson would.
People find you on Instagram and ask in the DMs. Nova answers every one of them with the product they asked about, after checking it is in stock.
Sign in with Instagram Login and choose your professional account. You do not need a Facebook Page to connect.
Every DM reaches Nova. It answers from your catalogue, keeps the conversation going and moves it toward an order, in short messages that read like a person wrote them.
Instagram and your other channels share one memory, so a customer never has to explain themselves twice.
Every direct message gets a reply, at any hour.
Instagram Login connects your professional account on its own.
Your inbox shows who is writing, with their picture.
Buying comments under your posts can get a private message. Rolling out now.
Most Instagram sales start with a picture. Nova picks the conversation up from there.
How much is this, do you have it in black, can you deliver.
With the price and stock you published, not a guess.
Nova answers the doubt and suggests what goes with it.
The order is taken in the chat, with payment through Nova Pay.
Nova follows Instagram’s messaging rules so your account stays healthy.
Nova only messages customers while Instagram allows it.
If Instagram asks for a pause, replies wait and go out in order, never twice.
Nova never replies to comments in public on your behalf.
Your connection is refreshed every day so it does not quietly expire.
Nova writes in your tone and never posts publicly for you. You can take over any chat from the inbox and hand it back when you are done.
Connect your account and let Nova answer the next DM.