Step in on any chat. Hand it back when you are done.
Nova does the selling, and you keep the human moments. Take over any conversation the moment you want to.
Every conversation in your inbox has its own Nova switch. Turn it off and Nova steps aside for that customer only.
Reply yourself from the inbox on Instagram and Messenger. Nova sees that you answered and cancels anything it was about to send.
When you are done, turn Nova back on. It picks up with everything that was said, including your messages.
Pause Nova for one customer, not the whole shop.
Answer yourself without leaving Nova.
Your reply cancels Nova’s queued one.
Nova asks you before it promises something new.
Some moments should be yours. Nova knows which.
Something your rules do not cover.
Nova said it would ask you, so it does.
If a reply cannot go out, you hear about it.
Nova hands over instead of insisting.
Nova is the salesperson. You are the owner.
The inbox shows how long you have to reply on each channel.
Nova reads what you said before it speaks again.
Escalations reach you, not just a dashboard.
Nova handles WhatsApp; pause it per chat when you want to step in.
Nova takes the repetitive middle of every sale. The first hello and the final thank you can stay yours.
Nova sells. You decide.