Nova vs a chatbot
Overview
A chatbot answers questions. Nova sells.
Most chatbots wait to be asked, answer the question and stop. Nova works the lead the way a good salesperson does: it answers, handles the doubt, suggests what goes with it and asks for the sale.
Side by side
| When the customer... | A chatbot | Nova |
|---|---|---|
| asks if something is in stock | Answers the question, stops | Answers, then offers the other colour |
| says it is too expensive | Has nothing to say | Handles the price objection |
| goes quiet | Goes quiet too | Follows up at the right time |
| wants to buy | Sends them to a checkout page | Takes the order in the chat |
| asks something unusual | “Let me connect you to an agent” | Checks with you first, then answers |
Feature comparison
| Feature | Nova | Typical chatbot |
|---|---|---|
| Understands voice notes and photos | ||
| Remembers each customer across channels | ||
| Answers only from your published catalogue | ||
| Payment inside the chat | Final testing | |
| Asks you before promising something new | ||
| Works on WhatsApp, Instagram and Messenger | Varies |
How Nova replies
Quality over speed
A chatbot races to reply. Nova reads the message, remembers the customer, checks your catalogue and your rules, decides what to do, and checks its answer before it writes. That takes a moment, and it is why the answer is right.
Why choose Nova?
It sells, not just answers
Every conversation is worked toward an order.
It knows your shop
Prices and stock come from what you published.
It remembers
Returning customers are treated like regulars.
You stay in control
Turn Nova off for any chat and take over.
Hire a salesperson, not a chatbot
Nova is on us during beta. Connect a channel and let it take the next message.