Nova vs hiring a salesperson
Overview
Nova is not here to replace your people. It is here to answer everyone.
A great salesperson is hard to find and can only talk to one customer at a time. Nova handles every conversation at once, day and night, so your people can spend their time on the moments that need a person.
Side by side
| A salesperson | Nova | |
|---|---|---|
| Hours | Working hours | Day and night |
| Conversations at once | One or two | All of them |
| Knows the whole catalogue | After training | From the moment you publish it |
| Remembers every customer | Some of them | Every one, across channels |
| Follows your rules | Most days | Every reply |
| The human touch | Yes | Hands those moments to you |
Where people are better
Relationships, judgment calls and unusual deals still belong to people. Nova knows that. When a conversation needs a person, it asks you instead of improvising.
Working together
Nova takes the middle
Questions, prices, stock, follow-ups and the order.
Your team keeps the moments
The first hello, the special request, the thank you.
One inbox
Everyone sees every chat, and anyone can step in.
Clear hand-offs
Turn Nova off for a chat and it steps aside.
Give your team a salesperson that never sleeps
Nova is on us during beta.